Field Sales Representative Job Description

What is the job description of a Field Sales Representative? What are the duties and responsibilities of a Field Sales Representative? What does a Field Sales Representative do?

Job description of a Field Sales Representative

Field sales representatives are responsible for selling products, services and solutions to clients within a specified geographic territory. Also called outside sales representatives, these professionals are distinguished from inside or general sales representatives by their requirement to travel to prospect locations to establish leads, introduce products or maintain the relationship of an existing customer account.

As a field sales representative, once you have secured a client deal, you will ensure customer satisfaction by assisting with training and installation, and managing the relationship of the client with your company or manufacturer.

This Field Sales Representative job description example includes the list of most important Field Sales Representative duties and responsibilities as shown below. It can be modified to fit the specific Field Sales Representative profile you're trying to fill as a recruiter or job seeker.

Field Sales Representative Duties and Responsibilities

Field Sales Representative job description should contain a variety of functions and roles including:

  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Manage sales-productivity software tools to effectively track selling activities
  • Work onsite at prospect sites delivering sales presentations and collecting information about the client to assist in the development of marketing plans and sales strategies to increase your chances of completing a sale
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Manage contact information for sales prospects and existing clients
  • Schedule visits or meetings with clients within your sales territory
  • Submits orders by referring to price lists and product literature.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Maintain a regular calling or contact schedule with companies to identify more leads or resolve any problems that arise in existing client accounts

Field Sales Representative Requirements / Skills / Qualifications

Field Sales Representative job description should include these common skills and qualifications:

  • BA/BS degree or equivalent
  • Proven sales experience
  • Track record of over-achieving quota
  • Experience working with Salesforce.com or similar CRM
  • Familiarity with different sales techniques and pipeline management
  • Computer use competency
  • Strong communication, negotiation and interpersonal skills
  • Self motivated and driven

As a hiring manager, recruiting an ideal Field Sales Representative starts with crafting a good job description. Use this Field Sales Representative job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Field Sales Representative may also reference it in preparation for the interview.