Telesales Representative Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Telesales Representative:

  • High school diploma
  • BSc/BA is a plus
  • x years of experience as Telesales Representative or similar customer service or sales role
  • Proven record of met quota 
  • Good time-management skills
  • Great interpersonal, communication, presentation and negotiation skills
  • Good negotiation skills 
  • Hand on experience with sales tools such as CRM software
  • Ability and willingness to learn about products and services specifications and benefits
  • Patient and friendly personality
  • Team player

Note that this is not an exhaustive list of Telesales Representative skill, qualifications and experience. Job requirements for specific Telesales Representative roles may vary, depending on the industry and type of employer.

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