Sales Administrator Job Description

What is the job description of a Sales Administrator? What are the duties and responsibilities of a Sales Administrator? What does a Sales Administrator do?

Job description of a Sales Administrator

Sales Administrators receive and process sale orders online, or via phone and email. Their duties include checking the accuracy of orders and issuing invoices, maintaining sales records, and compiling monthly sales reports.

This Sales Administrator job description example includes the list of most important Sales Administrator duties and responsibilities as shown below. It can be modified to fit the specific Sales Administrator profile you're trying to fill as a recruiter or job seeker.

Sales Administrator Duties and Responsibilities

Sales Administrator job description should contain a variety of functions and roles including:

  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features

Sales Administrator Requirements / Skills / Qualifications

Sales Administrator job description should include these common skills and qualifications:

  • High School Diploma or GED.
  • An Associate’s or Bachelor's Degree in Business Administration or similar preferred.
  • Proven work experience as a Sales administrator or Sales support agent
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills

As a hiring manager, recruiting an ideal Sales Administrator starts with crafting a good job description. Use this Sales Administrator job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Sales Administrator may also reference it in preparation for the interview.