Telemarketer job description

Telemarketer Duties and Responsibilities

Telemarketer job description should contain a variety of functions and roles including:

Reach out to existing and potential customers to present our product and service offering
Learn details about our product and service offerings
Address any questions or issues customers may have
Measure identified KPIs
Always strive towards meeting sales quota
Keep records of calls and sales
Prepare and present achievements and KIPs
Communicate with customers to understand their requirements and and need
Offer solutions based on clients needs and capabilities
Direct prospects and leads to the sales team when needed
Keep an updated customer database

Telemarketer Requirements / Skills / Qualifications

Telemarketer job description should include these common skills and qualifications:

B.Sc/BA is a plus
x years of experience as Telesales Representative or similar customer service or sales role
Proven record of meet quota
Good knowledge of sales tools such as CRM software
Willingness to learn about products and services specifications and benefits
Cool-tempered and able to handle rejection
Team player
Good time-management skills
Great interpersonal, communication, presentation and negotiation skills
Good negotiation skills

As a hiring manager, recruiting an ideal Telemarketer starts with crafting a good job description. Use this Telemarketer job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Telemarketer may also reference it in preparation for the interview.

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