Account Executive Job Description

What is the job description of an Account Executive? What are the duties and responsibilities of an Account Executive? What does an Account Executive do?

Job description of an Account Executive

Account Executives are one of the most important roles for companies that make profit building long-term relationships with clients. Their main responsibility is to foster relationships with clients, and provide an exceptional customer experience. 

This Account Executive job description example includes the list of most important Account Executive duties and responsibilities as shown below. It can be modified to fit the specific Account Executive profile you're trying to fill as a recruiter or job seeker.

Account Executive Duties and Responsibilities

Account Executive job description should contain a variety of functions and roles including:

  • Create detailed sales business plans
  • Set and manage sales goals and quotas
  • Manage the entire sales cycle
  • Assist in finding prospects and leads
  • Identify new sales opportunities
  • Learn new product and services features and benefits
  • Provide professional after-sales support 
  • Respond to complaints and resolve issues to ensure customer success and satifaction
  • Prepare and present reports on KPIs 
  • Build strong client relationships
  • Identify opportunities to up-see and cross-sell
  • Provide customer support when needed

Account Executive Requirements / Skills / Qualifications

Account Executive job description should include these common skills and qualifications:

  • BSc or BA in business administration, sales or marketing
  • x years of experience as a Sales Account Executive or similar role
  • x years of experience in market research
  • Good negotiation skills
  • Outstanding knowledge of MS Office
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Enthusiastic and passionate
  • Good knowledge of CRM software
  • Knowledge in Salesforce is a plus
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills

As a hiring manager, recruiting an ideal Account Executive starts with crafting a good job description. Use this Account Executive job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Account Executive may also reference it in preparation for the interview.