Online Sales Representative Duties & Responsibilities

The role and function of an Online Sales Representative includes the following duties and responsibilities:

  • Learn details about our product and service offerings
  • Finding leads and conducting the necessary follow-up to meet sales quotas.
  • Address any questions or issues customers may have  
  • Communicate with customers to understand their requirements and need
  • Offer solutions based on clients needs and capabilities
  • Update client records
  • Track and document calls and sales
  • Participating in any required training

Note that this is not an exhaustive list of Online Sales Representative duties and responsibilities. Job functions for specific Online Sales Representative roles may vary, depending on the industry and type of employer.

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