Online Sales Representative Job Description

What is the job description of an Online Sales Representative? What are the duties and responsibilities of an Online Sales Representative? What does an Online Sales Representative do?

Job description of an Online Sales Representative

An Online Sales Representative sells products and services via the internet on a commission basis, instead of face to face with a customer. They may work in one of several industries including automotive, insurance, and retail, and may either telecommute or work from a company office during normal business hours.

This Online Sales Representative job description example includes the list of most important Online Sales Representative duties and responsibilities as shown below. It can be modified to fit the specific Online Sales Representative profile you're trying to fill as a recruiter or job seeker.

Online Sales Representative Duties and Responsibilities

Online Sales Representative job description should contain a variety of functions and roles including:

  • Learn details about our product and service offerings
  • Finding leads and conducting the necessary follow-up to meet sales quotas.
  • Address any questions or issues customers may have  
  • Communicate with customers to understand their requirements and need
  • Offer solutions based on clients needs and capabilities
  • Update client records
  • Track and document calls and sales
  • Participating in any required training

Online Sales Representative Requirements / Skills / Qualifications

Online Sales Representative job description should include these common skills and qualifications:

  • Bachelor’s degree in marketing, business, or a related field.
  • You must be detail-oriented with a strong work ethic for remote positions.
  • Computer proficiency is critical.
  • An outgoing individual is an excellent fit for this opportunity.
  • Outstanding customer service skills are vital even in this virtual setting.
  • Certification with online advertising sites such as Google Adwords will help drive sales and improve your chances for advancement.

As a hiring manager, recruiting an ideal Online Sales Representative starts with crafting a good job description. Use this Online Sales Representative job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Online Sales Representative may also reference it in preparation for the interview.

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