Account Executive CV Sample

Objective

Results-driven Account Executive with 5+ years of experience in managing key client accounts and driving revenue growth. Skilled in building and maintaining strong client relationships, identifying opportunities for upselling and cross-selling, and delivering exceptional customer service. Seeking a challenging position in a dynamic organization where I can utilize my skills and expertise to contribute to business success.

Education

Bachelor of Science in Business Administration - University of Lagos, Nigeria (2010-2014)

Master of Business Administration - Lagos Business School, Nigeria (2015-2017)

Professional Experience

Account Executive - XYZ Company, Lagos, Nigeria (2017-present)

• Manage a portfolio of key client accounts, including Fortune 500 companies, and consistently exceed sales targets by 20%.
• Develop and maintain strong relationships with clients, acting as their primary point of contact for all account-related inquiries and issues.
• Identify opportunities for upselling and cross-selling additional products and services to existing clients, resulting in a 15% increase in revenue.
• Collaborate with internal teams, including marketing and product development, to ensure client needs are met and exceeded.
• Prepare and deliver persuasive sales presentations to potential clients, effectively communicating the value proposition of our products and services.
• Negotiate contract terms and pricing with clients, ensuring mutually beneficial agreements are reached.
• Monitor market trends and competitor activities to identify potential business opportunities and threats.

Account Manager - ABC Company, Lagos, Nigeria (2014-2017)

• Managed a portfolio of 50+ client accounts, consistently achieving a 95% client retention rate.
• Developed and implemented strategic account plans to drive revenue growth and increase customer satisfaction.
• Collaborated with cross-functional teams to ensure timely and successful delivery of products and services to clients.
• Resolved client issues and concerns in a timely and satisfactory manner, maintaining high levels of customer satisfaction.
• Provided regular reports and updates to senior management on account performance and sales forecasts.

Skills

• Strong sales and negotiation skills
• Excellent communication and interpersonal skills
• Proven ability to build and maintain client relationships
• Strategic thinking and problem-solving abilities
• Proficient in CRM software and Microsoft Office Suite

References

Available upon request