Sales Support Specialist Duties & Responsibilities

The role and function of a Sales Support Specialist includes the following duties and responsibilities:

  • Plan, implement and manage sales educational workshops
  • Identify bottlenecks in the sales process
  • Suggest solutions in a timely manner
  • Identify labor with needs, strengths and weaknesses
  • Identify needs for sales skills improvement
  • Set objectives and KPIs
  • Set up and monitor sales processes
  • Serve as advisor to our employees by answering all of their sales related questions and concerns
  • Evaluate strengths and weaknesses to identify training needs
  • Oversee sales training material and suggest improvements
  • Stay up-to-date with latest sales trends and best practices

Note that this is not an exhaustive list of Sales Support Specialist duties and responsibilities. Job functions for specific Sales Support Specialist roles may vary, depending on the industry and type of employer.