Sales Engineer Duties & Responsibilities

The role and function of a Sales Engineer includes the following duties and responsibilities:

Preparing and developing technical presentations to explain our company's products or services to customers.
Discussing equipment needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
Researching, developing, and modifying products to meet customers' technical requirements and needs.
Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
Setting and achieving sales goals and quotas.
Training other members of the sales team on the technical aspects of the company's products and services.

Note that this is not an exhaustive list of Sales Engineer duties and responsibilities. Job functions for specific Sales Engineer roles may vary, depending on the industry and type of employer.

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