E-Commerce Associate Duties & Responsibilities

The role and function of an E-Commerce Associate includes the following duties and responsibilities:

  • Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
  • Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
  • Ensuring that payment options and promotional tabs are configured correctly.
  • Teaming up with our SEO Specialists to increase the online presence of our website.
  • Scheduling and communicating intensive site maintenance, as needed.
  • Analyzing sales-related data to predict future sales and concomitant stock requirements.
  • Collaborating with appropriate stakeholders to ensure the rollout of website changes.
  • Inspecting and uploading customers' product reviews.
  • Monitoring website traffic and customer reviews to gauge responses to site updates.

Note that this is not an exhaustive list of E-Commerce Associate duties and responsibilities. Job functions for specific E-Commerce Associate roles may vary, depending on the industry and type of employer.