What is the job description of a Customer Service Associate? What are the duties and responsibilities of a Customer Service Associate? What does a Customer Service Associate do?
A Customer Service Associate, also known as Customer Service Representative, maintain adequate company and product knowledge to assist customers with inquiries related to a company’s products and services.
This Customer Service Associate job description example includes the list of most important Customer Service Associate duties and responsibilities as shown below. It can be modified to fit the specific Customer Service Associate profile you're trying to fill as a recruiter or job seeker.
Customer Service Associate job description should contain a variety of functions and roles including:
Customer Service Associate job description should include these common skills and qualifications:
As a hiring manager, recruiting an ideal Customer Service Associate starts with crafting a good job description. Use this Customer Service Associate job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.
Job seekers interviewing for the role of a Customer Service Associate may also reference it in preparation for the interview.
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