What is the job description of a Customer Support Representative? What are the duties and responsibilities of a Customer Support Representative? What does a Customer Support Representative do?
A Customer Support Representative, also known as a Customer Service Representative, acts as a liaison between customers and a company, providing information and resolving any issues a customer may be experiencing with company products and services.
This Customer Support Representative job description example includes the list of most important Customer Support Representative duties and responsibilities as shown below. It can be modified to fit the specific Customer Support Representative profile you're trying to fill as a recruiter or job seeker.
Customer Support Representative job description should contain a variety of functions and roles including:
Customer Support Representative job description should include these common skills and qualifications:
As a hiring manager, recruiting an ideal Customer Support Representative starts with crafting a good job description. Use this Customer Support Representative job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.
Job seekers interviewing for the role of a Customer Support Representative may also reference it in preparation for the interview.
Customer Service Manager job description
Customer Service Coordinator job description
Customer Service Associate job description
Customer Support Manager job description
IT Technical Support job description
Customer Service Representative job description
Bilingual Customer Service Representative job description
Client Relationship Manager job description
Field Service Representative job description
Customer Service Supervisor job description
Contact Centre Agent job description
Customer Care Executive job description
Call Center Agent job description
Engagement Manager job description
Call Center Executive job description
Help Desk Manager job description
Customer Relationship Manager job description
Client Services Manager job description