Store Assistant Job Description

What is the job description of a Store Assistant? What are the duties and responsibilities of a Store Assistant? What does a Store Assistant do?

Job description of a Store Assistant

A Store Assistant sells products and assists customers in a store or retail outlet. Their primary duties include processing sales transactions, resolving customer issues and keeping the shop orderly.

This Store Assistant job description example includes the list of most important Store Assistant duties and responsibilities as shown below. It can be modified to fit the specific Store Assistant profile you're trying to fill as a recruiter or job seeker.

Store Assistant Duties and Responsibilities

Store Assistant job description should contain a variety of functions and roles including:

  • Keeping the store fully stocked 
  • Maintaining the highest level of visual merchandising and store conditions
  • Delivering exceptional sales services for improved customer satisfaction 
  • Interacting with customers and identifying their needs and preferences
  • Operating cash registers and point-of-sale machines 
  • Receiving and verifying the quality and quantity of new shipments
  • Enforcing in-store security and health and safety procedures and regulations

Store Assistant Requirements / Skills / Qualifications

Store Assistant job description should include these common skills and qualifications:

  • High school degree
  • Exceptional customer service skills
  • Excellent verbal and written communication skills 
  • Strong interpersonal and problem-solving skills
  • In-depth knowledge of stocked merchandise
  • Organisational skills and attention to detail
  • Ability to stand for long periods
  • Knowledge of point of sale software

As a hiring manager, recruiting an ideal Store Assistant starts with crafting a good job description. Use this Store Assistant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Store Assistant may also reference it in preparation for the interview.