Shop Assistant job description

Job description of a Shop Assistant

Shop Assistants work in the retail industry where they are responsible for serving customers and processing sales transactions. They also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained. Shop Assistants can also be called Store Assistants, Retail Sales Assistants or Sales Assistants.

This Shop Assistant job description example includes the list of most important Shop Assistant duties and responsibilities as shown below. It can be modified to fit the specific Shop Assistant profile you're trying to fill as a recruiter or job seeker.

Shop Assistant Duties and Responsibilities

Shop Assistant job description should contain a variety of functions and roles including:

Receiving, processing, and organizing shipments and deliveries accordingly.
Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
Assisting customers in locating desired shop items.
Addressing and resolving customers complaints in a professional manner.
Processing customer payments using the shop's Point of Sale (POS) system.
Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
Informing customers of shop promotions to encourage purchases.
Performing regular price audits to identify and correct price discrepancies.
Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.

Shop Assistant Requirements / Skills / Qualifications

Shop Assistant job description should include these common skills and qualifications:

High school diploma or GED is preferred.
Proven retail sales experience.
Strong organizational skills.
Effective communication skills.
Exceptional customer service skills.
Detail-oriented.
The ability to stand for extended periods.
The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
The ability to work in a fast-paced environment.

As a hiring manager, recruiting an ideal Shop Assistant starts with crafting a good job description. Use this Shop Assistant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Shop Assistant may also reference it in preparation for the interview.

Shop Assistant Job Description

Job description of a Shop Assistant

Shop Assistant Duties and Responsibilities

Shop Assistant Requirements / Skills / Qualifications

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