Service Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Service Manager:

  • A Bachelor's degree in Business Administration, or related field.
  • Previous sales and management experience may be advantageous.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Note that this is not an exhaustive list of Service Manager skill, qualifications and experience. Job requirements for specific Service Manager roles may vary, depending on the industry and type of employer.

Related

Service Manager Job description

Service Manager Salary in Nigeria

Service Manager Interview questions

Service Manager Cover letter

Service Manager CV

Service Manager Jobs in Nigeria

Similar job descriptions

Customer Success Manager job description

Customer Service Executive job description

Customer Support Executive job description

Call Center Customer Service Representative job description

Customer Service Officer job description

Customer Service Representative job description

Customer Service Specialist job description

Field Service Representative job description

Customer Support Manager job description

Call Center Supervisor job description

Client Services Manager job description

Customer Experience Officer job description

Customer Care Executive job description

Call Center Manager job description

Customer Relationship Manager job description

IT Technical Support job description

Customer Service Associate job description

Client Service Executive job description

Front Desk Representative job description

Call Center Agent job description