Customer Support Representative Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Customer Support Representative:

  • High School Diploma or equivalent.
  • Experience in Customer Service.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.

Note that this is not an exhaustive list of Customer Support Representative skill, qualifications and experience. Job requirements for specific Customer Support Representative roles may vary, depending on the industry and type of employer.

Related

Customer Support Representative Job description

Customer Support Representative Salary in Nigeria

Customer Support Representative Interview questions

Customer Support Representative Cover letter

Customer Support Representative CV

Customer Support Representative Jobs in Nigeria

Similar job descriptions

Call Center Representative job description

Customer Success Manager job description

Service Manager job description

Customer Service Representative job description

Call Center Agent job description

Field Service Representative job description

IT Help Desk Technician job description

Customer Service Coordinator job description

Customer Service Associate job description

Client Services Manager job description

Bilingual Customer Service Representative job description

Customer Care Executive job description

Customer Support Executive job description

Relationship Manager job description

Customer Service Supervisor job description

Telemarketing Executive job description

Call Center Manager job description

Help Desk Specialist job description

Customer Support Manager job description

IT Technical Support job description