The role and function of a Call Center Customer Service Representative includes the following duties and responsibilities:
Note that this is not an exhaustive list of Call Center Customer Service Representative duties and responsibilities. Job functions for specific Call Center Customer Service Representative roles may vary, depending on the industry and type of employer.
Customer Service Representative job description
Customer Service Specialist job description
Customer Success Manager job description
Call Center Representative job description
Customer Service Officer job description
Customer Service Coordinator job description
Call Center Executive job description
Call Center Manager job description
Customer Experience Officer job description
Client Relationship Manager job description
Customer Service Consultant job description
Telemarketing Executive job description
Help Desk Specialist job description
Service Manager job description
Customer Support Executive job description
Customer Service Associate job description
Contact Centre Agent job description
Bilingual Customer Service Representative job description