Front Desk Representative Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Front Desk Representative:

  • High School diploma; any additional diploma will be considered as advantage
  • x years of experience as Front Desk Representative or similar role
  • Hands on experience with office machines (for example fax, printer etc.)
  • In-depth knowledge of office management and bookkeeping
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Customer-oriented mindest
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills

Note that this is not an exhaustive list of Front Desk Representative skill, qualifications and experience. Job requirements for specific Front Desk Representative roles may vary, depending on the industry and type of employer.