Front Desk Representative CV Sample

A Front Desk Representative plays a crucial role in providing exceptional customer service and administrative support. They are responsible for managing front desk operations, handling inquiries, and ensuring guest satisfaction.

This CV sample for a Front Desk Representative showcases the candidate's experience, skills, and educational qualifications. It highlights their ability to handle various tasks efficiently, communicate effectively, and maintain a professional demeanor.

With a strong focus on customer service and organizational skills, this CV sample is designed to impress potential employers and secure a rewarding position in the hospitality industry.

Front Desk Representative CV Example

This Front Desk Representative CV sample uses a simple format that will guide you in writing a perfect CV for your job applications.

Customize it with your own details and experiences to create a personalized and professional CV/resume. Make sure to highlight your specific achievements and accomplishments that align with the job requirements.

If you'd like to add more style and formatting to this CV, take a look at our CV templates and formats.

John Doe

123 Main Street, Lagos, Nigeria

(123) 456-7890 | [email protected]

Objective

Highly motivated and customer-oriented Front Desk Representative with 5+ years of experience in providing exceptional customer service and administrative support. Skilled in managing front desk operations, handling inquiries, and resolving customer issues. Seeking a challenging position in a reputable organization where I can utilize my skills and contribute to the overall success of the company.

Education

Bachelor of Science in Hospitality Management, University of Lagos, Lagos, Nigeria (2015)

Diploma in Front Desk Operations, Nigerian Institute of Hospitality and Tourism, Lagos, Nigeria (2014)

Work Experience

Front Desk Representative, XYZ Hotel, Lagos, Nigeria (2016-present)

Greet and welcome guests in a professional and friendly manner
Manage check-in and check-out procedures efficiently
Handle guest inquiries, requests, and complaints promptly and effectively
Coordinate with other departments to ensure smooth operations and guest satisfaction
Maintain accurate records of guest information and transactions
Assist in administrative tasks such as answering phone calls, scheduling appointments, and handling correspondence

Front Desk Assistant, ABC Resort, Lagos, Nigeria (2015-2016)

Provided excellent customer service to guests, ensuring a positive experience
Managed reservations and room assignments
Assisted in coordinating events and conferences
Handled cash transactions and maintained accurate records
Assisted in training new front desk staff

Skills

Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Proficient in using front desk software and Microsoft Office Suite
Ability to multitask and prioritize tasks effectively
Attention to detail and strong organizational skills

References

Available upon request