The role and function of a Customer Service Representative includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Representative duties and responsibilities. Job functions for specific Customer Service Representative roles may vary, depending on the industry and type of employer.
Customer Service Officer job description
Help Desk Manager job description
Call Center Supervisor job description
Customer Success Manager job description
Customer Care Executive job description
Call Center Manager job description
Engagement Manager job description
Bilingual Customer Service Representative job description
Call Center Representative job description
Front Desk Representative job description
Customer Support Manager job description
Client Services Manager job description
Customer Service Specialist job description
Guest Relations Manager job description
Client Relationship Manager job description
Customer Service Coordinator job description
Field Service Representative job description
Relationship Manager job description