The role and function of a Customer Service Representative includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Representative duties and responsibilities. Job functions for specific Customer Service Representative roles may vary, depending on the industry and type of employer.
Customer Support Manager job description
Customer Service Manager job description
Bilingual Customer Service Representative job description
Service Manager job description
Customer Service Supervisor job description
Call Center Supervisor job description
Customer Service Consultant job description
Customer Service Coordinator job description
Telemarketing Executive job description
Client Relationship Manager job description
Call Center Executive job description
Customer Service Specialist job description
Help Desk Manager job description
Call Center Representative job description
Field Service Representative job description
Contact Centre Agent job description
Call Center Agent job description
Customer Service Executive job description