Retail Manager Job Description

What is the job description of a Retail Manager? What are the duties and responsibilities of a Retail Manager? What does a Retail Manager do?

Job description of a Retail Manager

Retail managers are responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management.

This Retail Manager job description example includes the list of most important Retail Manager duties and responsibilities as shown below. It can be modified to fit the specific Retail Manager profile you're trying to fill as a recruiter or job seeker.

Retail Manager Duties and Responsibilities

Retail Manager job description should contain a variety of functions and roles including:

  • Dealing with customer queries and complaints ensuring compliance with health and safety legislation
  • Preparing promotional materials and displays.
  • Promoting and marketing the business
  • Recruiting, training, supervising and appraising staff
  • Managing budgets
  • Maintaining statistical and financial records
  • Planning
  • Overseeing pricing and stock control
  • Maximising profitability and meeting sales targets

Retail Manager Requirements / Skills / Qualifications

Retail Manager job description should include these common skills and qualifications:

  • A degree in business management.
  • Prior experience in retail.
  • Ability to multitask.
  • Excellent customer service skills.
  • Excellent interpersonal skills.
  • Natural leadership abilities.

As a hiring manager, recruiting an ideal Retail Manager starts with crafting a good job description. Use this Retail Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Retail Manager may also reference it in preparation for the interview.