Public House Manager Job Description

Public House Manager Duties and Responsibilities

Public House Manager job description should contain a variety of functions and roles including:

• Interact with customers (including serving food and drink) and ensure that high standards of customer service are maintained
• Take responsibility for pub safety and security, including recruitment and management of security staff in large or centrally-based pubs
• Interact with customers (including serving food and drink) and ensure that high standards of customer service are maintained
• Take responsibility for pub safety and security, including recruitment and management of security staff in large or centrally-based pubs
• Make sure you comply with health and safety regulations at all times in the pub, kitchen and other areas
• Organise and advertise entertainment such as live music events, comedy nights, quizzes and karaoke competitions, which may involve researching and recruiting talent
• Run promotional campaigns to market house products
• Collect and act on customer feedback to improve the overall running of the venue
• Undertake regular stock checks, place orders with suppliers and restock (which involves physical work)
• Ensure regular maintenance of the premises, including cleaning and repairs
• Recruit, train and manage staff, including leading meetings to update and motivate staff
• Monitor profitability and performance to ensure sales targets are met or exceeded
• Meet with the area or business manager for the region to assess pub performance and set sales targets
• Maintain relations with members of the local community, the police and liquor licensing authorities.

Public House Manager Requirements / Skills / Qualifications

Public House Manager job description should include these common skills and qualifications:

• A degree in Business Management, Hospitality Management or other relevant discipline
• A good background in customer service at a supervisory level and experience of working in a bar or restaurant
• A commercial approach (preferably developed through experience in a retail environment) and the ability to organise successful marketing and promotional activities
• Working knowledge of cellar management and catering
• Literacy and numeracy skills
• Ability to set and meet targets
• Excellent staff management and leadership skills, plus excellent communication and social skills
• An understanding of relevant legislation
• Knowledge of products served and customer facilities
• Capability to respond positively to pressure.

As a hiring manager, recruiting an ideal Public House Manager starts with crafting a good job description. Use this Public House Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Public House Manager may also reference it in preparation for the interview.