Public House Manager Duties & Responsibilities
The role and function of a Public House Manager includes the following duties and responsibilities:
- Interact with customers (including serving food and drink) and ensure that high standards of customer service are maintained
- Take responsibility for pub safety and security, including recruitment and management of security staff in large or centrally-based pubs
- Interact with customers (including serving food and drink) and ensure that high standards of customer service are maintained
- Take responsibility for pub safety and security, including recruitment and management of security staff in large or centrally-based pubs
- Make sure you comply with health and safety regulations at all times in the pub, kitchen and other areas
- Organise and advertise entertainment such as live music events, comedy nights, quizzes and karaoke competitions, which may involve researching and recruiting talent
- Run promotional campaigns to market house products
- Collect and act on customer feedback to improve the overall running of the venue
- Undertake regular stock checks, place orders with suppliers and restock (which involves physical work)
- Ensure regular maintenance of the premises, including cleaning and repairs
- Recruit, train and manage staff, including leading meetings to update and motivate staff
- Monitor profitability and performance to ensure sales targets are met or exceeded
- Meet with the area or business manager for the region to assess pub performance and set sales targets
- Maintain relations with members of the local community, the police and liquor licensing authorities.
Note that this is not an exhaustive list of Public House Manager duties and responsibilities. Job functions for specific Public House Manager roles may vary, depending on the industry and type of employer.