Room Attendant Job Description

What is the job description of a Room Attendant? What are the duties and responsibilities of a Room Attendant? What does a Room Attendant do?

Job description of a Room Attendant

Room Attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.

This Room Attendant job description example includes the list of most important Room Attendant duties and responsibilities as shown below. It can be modified to fit the specific Room Attendant profile you're trying to fill as a recruiter or job seeker.

Room Attendant Duties and Responsibilities

Room Attendant job description should contain a variety of functions and roles including:

  • Change bed linen and make beds
  • Replace used towels
  • Sweep and mop floors
  • Vacuum carpets
  • Dust furniture
  • Replenish bath care products (e.g. soap and shampoo)
  • Restock beverages and food items in the mini-bar
  • Clean public areas, like corridors
  • Report any technical issues and maintenance needs
  • Address guests’ queries (e.g. on additional services)
  • Help guests retrieve lost items
  • Ensure all assigned rooms are clean and tidy by the end of the shift
  • Follow hotel security guidelines

Room Attendant Requirements / Skills / Qualifications

Room Attendant job description should include these common skills and qualifications:

  • High school diploma is a plus
  • Work experience as a Room Attendant or Maid
  • Experience with industrial cleaning equipment and products
  • Excellent organization skills
  • Ability to follow instructions
  • Good physical health and stamina
  • Flexibility to work in shifts
  • Ability to work with little or no supervision while meeting high-performance standards

As a hiring manager, recruiting an ideal Room Attendant starts with crafting a good job description. Use this Room Attendant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Room Attendant may also reference it in preparation for the interview.