Director of Operations Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Director of Operations:

  • BSc/BA in business administration or relevant field
  • MSc/MA is a big plus
  • x years of experience as Director of Operations or similar position
  • Knowledge of industry’s legal rules and guidelines
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Knowledge of industry latest trends and best practices 
  • In depth knowledge of diverse business functions and principles such as supply chain, finance, customer service, human resources etc.)
  • Working knowledge of data analysis and performance/operation metrics

Note that this is not an exhaustive list of Director of Operations skill, qualifications and experience. Job requirements for specific Director of Operations roles may vary, depending on the industry and type of employer.

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