General Manager Job Description

What is the job description of a General Manager? What are the duties and responsibilities of a General Manager? What does a General Manager do?

Job description of a General Manager

General Managers, also known as Managing Directors or Chief Operating Officers, are tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals.

This General Manager job description example includes the list of most important General Manager duties and responsibilities as shown below. It can be modified to fit the specific General Manager profile you're trying to fill as a recruiter or job seeker.

General Manager Duties and Responsibilities

General Manager job description should contain a variety of functions and roles including:

  • Perform market research and complex analysis of possible opportunities
  • Provide suggestions for business growth 
  • Suggest ideas for increasing revenue 
  • Take full profit & loss responsibility 
  • Coordinate employees and supervise and lead lower-level managers
  • Suggest improvements for employee engagement
  • Create, review and implement effective business plans
  • Attend meetings, trainings, seminars and conferences 

General Manager Requirements / Skills / Qualifications

General Manager job description should include these common skills and qualifications:

  • MA in Business Administration or similar relevant field
  • Previous working experience as a General Manager for (x) years
  • A proven track record of successfully leading and motivating diverse teams 
  • Multitasker and critical thinker with strong analytical skills
  • Excellent organizational and time management skills
  • Outstanding communication, interpersonal and leadership skills
  • Excellent presentation skills

As a hiring manager, recruiting an ideal General Manager starts with crafting a good job description. Use this General Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a General Manager may also reference it in preparation for the interview.