Operations Manager Job Description

What is the job description of an Operations Manager? What are the duties and responsibilities of an Operations Manager? What does an Operations Manager do?

Job description of an Operations Manager

Operations Manager is an administrative professional responsible for the daily operations of organization in order to improve performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.

This Operations Manager job description example includes the list of most important Operations Manager duties and responsibilities as shown below. It can be modified to fit the specific Operations Manager profile you're trying to fill as a recruiter or job seeker.

Operations Manager Duties and Responsibilities

Operations Manager job description should contain a variety of functions and roles including:

  • Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements
  • Ensure visitors and employees are entering a clean and safe environment that meets health & safety standards as set by the company as well as local rules and regulations at all times
  • Chalk out or improve operational systems, processes and best practices that guarantee organisational well-being
  • Deliver consistent performance against set targets on key customer satisfaction measures and carry out daily/weekly reviews of KPI’s
  • Recruit, train, supervise and appraise human resources
  • Cater to clients’ or personnel’s concerns
  • Purchase materials, plan inventory and ensure warehouse efficiency
  • Contribute towards the achievement of company’s strategic and operational objectives
  • Examine financial data/statements and utilise them to improve profitability

Operations Manager Requirements / Skills / Qualifications

Operations Manager job description should include these common skills and qualifications:

  • BSc degree in operations management or similar relevant field
  • Previous working experience as an Operations Manager
  • In-depth knowledge of organisational effectiveness and operations management
  • Outstanding communication, interpersonal and leadership skills
  • Excellent organizational and time management skills
  • Hands on experience with budget development and oversight experience
  • Applicable knowledge of budgets, forecasting and metrics

As a hiring manager, recruiting an ideal Operations Manager starts with crafting a good job description. Use this Operations Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Operations Manager may also reference it in preparation for the interview.