Customer Service Coordinator Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Customer Service Coordinator:

  • National Diploma in Administration or similar.
  • Minimum of 2 years’ experience.
  • Computer literate.
  • Management skills.
  • Excellent interpersonal and communication skills.

Note that this is not an exhaustive list of Customer Service Coordinator skill, qualifications and experience. Job requirements for specific Customer Service Coordinator roles may vary, depending on the industry and type of employer.