Customer Service Representative recruitment at Phyatex International

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Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution. We are recruiting to fill the position below:     Job Title: Customer Service Representative Location: Lagos Job Description

• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Answer questions about warranties or terms of sale.
• Act as the company gatekeeper.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.

  How to Apply Interested and qualified candidates should forward their Applications to: [email protected] with the "Job Title" as subject of the email   Application Deadline  31st December, 2019.

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