Administrative Officer Job at Save the Children

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfil their potential. We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises. Save the Children is recruiting to fill the position below: Job Title: Administrative Officer Location: Lagos Reports to: HR/Admin Coordinator Key Areas of Accountability Programme Administration:

Provide administrative support to SC Programme Teams including: preparing meeting agendas, tracking actions and key dates and organising events, meetings/workshop logistics e.g. booking venue/room etc.
Provides travellers with a soft copy or a printed copy of the final air travel ticket.
Notifies and keeps travellers informed about all changes related to their itinerary and their air travel arrangements.
Engage in Visa processing for staff/visitors by preparing Visa letters and providing visa information and processes to staff and Visitors.
Send visitors PDI and other communications prior to their arrival.
Make Hotel/Venue Bookings for the Lagos Area teams as delegated by the Line Manager, and provide feedback to the person requesting on progress.
Coordinate with Country Office for the issuance of visa letter.
Responsible for all local flight bookings for Lagos Area Programme teams.
Receives, sorts, and checks all travel routes and Communicates with SCI travellers to confirm itinerary details, e.g., routing destinations, travel dates, financial considerations, and other air travel related issues.
Requests booking arrangements from various travel agents or airlines with respective offers from each. Liaises with external parties such as travel agents or airlines regarding bookings and schedules.
Computes cost of air travel from each bidder and makes the appropriate decision to select the most economical routing.
Plan, describes, arranges, explains and confirms itineraries to all travellers.
Liaise with the required facilities to find the best options available and ensure value for money
Timely communicate to the requester through Email, the booking details
Follow-up with involved parties e.g. visitor, Logistics, Area Operations Manager and Field Manager of the said location on travel arrangement at the destination.
Receives invoices and compares them to the quoted prices. Takes necessary steps to correct mistakes if any exist. Forwards invoices to the HR/Admin Coordinator for necessary review for payment.
Documentation system: receiving and filing official documents, publications, manuals, and other materials in an easily retrievable manner and ensuring the security of all materials.
Supervise and coordinate the work of the Office Assistant to ensure the office and the premises are kept tidy.
Ensure monthly stock count of items in Admin store.
Raise PR for items to be bought.
Provide monthly report of Admin activities and submit same to the HR/Admin Coordinator.
In conjunction with the Line Manager, ensure the office and its facilities are functioning properly.
Process payment, and payment requests for Airlines and Hotels as applicable
Works with SCI travellers and other departments to resolve issues that may arise particularly related to itinerary changes and flight cancellations.
Supervises the Admin assistant
All official communication is copied to line manager and the relevant people.
Process invoices and expense claims as required.
Liaise with other departments to ensure stationery items and consumables are always available in the office.

Other Responsibilities:

The post holder may carry out other duties in addition to or instead of those outlined above which may reasonably be required from time to time, in order to assist the HR/Admin department by providing cover when the Front Desk Assistant or Administrative Coordinator is on leave or because of increased level of activities.

Working Contacts:

Internal: Regular liaison with the management teams in Lagos Area Office
External: Contact with travel agents/airlines, hotels, vendors and SC partners etc.

Skills and Behaviours (Our Values in Practice) Accountability:

Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically

Collaboration:

Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to

Creativity:

Develops and encourages new and innovative solutions
Willing to take disciplined risks

Integrity:

Honest, encourages openness and transparency; demonstrates highest levels of integrity

Skills and Experience Administrative & General Skills:

Level of Education - B.Sc/HND in relevant field
Minimum of 2 years in a similar role preferably within the NGO sector
Excellent planning and organisational skills, with proven administrative skills
Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure
Strong written and verbal communication skills, fluent in English
Ability to draft well-written, professionally presented documents
IT experience - Proficient in Microsoft Office
Commitment to Save the Children mission, vision and values
Experience of working in challenging, insecure areas and willingness to work and live in a rural environment.
Computer literate and knowledge of Word, Excel.
Strong coordination and time management skills
Experience of dealing with diary management and travel arrangements
Sound knowledge of office practices, procedures and administrative systems including filing systems
Excellent interpersonal and communication skills
Strong teamwork skills with the ability to both support colleagues and request support as and when required