Housing Officer Job Description

What is the job description of a Housing Officer? What are the duties and responsibilities of a Housing Officer? What does a Housing Officer do?

Job description of a Housing Officer

Housing Officers assist individuals and families, typically disadvantaged or struggling members of society, with finding suitable housing. They work for housing authorities and non-profit organizations.

This Housing Officer job description example includes the list of most important Housing Officer duties and responsibilities as shown below. It can be modified to fit the specific Housing Officer profile you're trying to fill as a recruiter or job seeker.

Housing Officer Duties and Responsibilities

Housing Officer job description should contain a variety of functions and roles including:

  • Assessing clients' eligibility and determining their housing and service needs.
  • Assisting clients with the search for available properties and negotiating terms on behalf of clients.
  • Collaborating with government agencies, community organizations, and property owners.
  • Preparing and maintaining daily logs, records, activity documentation, and reports.
  • Understanding and adhering to program rules and restrictions.
  • Ensuring clients understand their rights and responsibilities as tenants.
  • Investigating and resolving client and landlord issues.
  • Providing clients with information and referring them to additional support programs or services.
  • Assisting with the closure of cases.

Housing Officer Requirements / Skills / Qualifications

Housing Officer job description should include these common skills and qualifications:

  • High school diploma/GED required.
  • Degree in human services, social work or related field.
  • Experience as a housing counselor preferred.
  • Strong analytical, mediating and negotiation skills.
  • Excellent organizational and case management skills.
  • Sensitive to different cultures and socioeconomic conditions.
  • Working knowledge of social service agencies and community services.
  • Knowledge of regulatory standards and property management.
  • Good communication, interpersonal and listening skills.

As a hiring manager, recruiting an ideal Housing Officer starts with crafting a good job description. Use this Housing Officer job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Housing Officer may also reference it in preparation for the interview.