Support Worker Job Description

What is the job description of a Support Worker? What are the duties and responsibilities of a Support Worker? What does a Support Worker do?

Job description of a Support Worker

Support Workers provide practical and emotional support to individuals with health problems, mental disorders, and emotional difficulties. They look after the well-being of vulnerable people by assisting with day-to-day tasks.

This Support Worker job description example includes the list of most important Support Worker duties and responsibilities as shown below. It can be modified to fit the specific Support Worker profile you're trying to fill as a recruiter or job seeker.

Support Worker Duties and Responsibilities

Support Worker job description should contain a variety of functions and roles including:

  • Meeting with clients to discuss their practical and emotional needs.
  • Designing care plans that best suit the clients' needs.
  • Providing emotional support by talking to clients about their needs and listening to their concerns.
  • Assisting with domestic tasks including shopping, cooking, cleaning, and washing.
  • Making case notes and managing the case logbook.
  • Tending to the healthcare needs of each client.
  • Helping clients to apply for jobs, disability grants, and housing loans.
  • Counseling clients with drug or alcohol addictions.
  • Training family members in basic support techniques.
  • Helping clients to participate in leisure activities.

Support Worker Requirements / Skills / Qualifications

Support Worker job description should include these common skills and qualifications:

  • High school diploma or GED.
  • A qualification in Health and Social Care is preferable.
  • Commitment to helping others.
  • Willingness to assist with basic healthcare practices.
  • Patient and emotionally resilient.
  • Strong leadership skills.
  • Excellent communication and interpersonal skills.
  • Empathetic with good listening skills.
  • Good problem-solving abilities.
  • Ability to carry out domestic duties.

As a hiring manager, recruiting an ideal Support Worker starts with crafting a good job description. Use this Support Worker job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Support Worker may also reference it in preparation for the interview.