Housekeeping Supervisor Duties & Responsibilities
The role and function of a Housekeeping Supervisor includes the following duties and responsibilities:
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all areas
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
Note that this is not an exhaustive list of Housekeeping Supervisor duties and responsibilities. Job functions for specific Housekeeping Supervisor roles may vary, depending on the industry and type of employer.