Hotel Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Hotel Manager:

  • Degree in Business Administration, Hotel/Hospitality Management or relevant field
  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset

Note that this is not an exhaustive list of Hotel Manager skill, qualifications and experience. Job requirements for specific Hotel Manager roles may vary, depending on the industry and type of employer.

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