Flight Attendant Job Description

What is the job description of a Flight Attendant? What are the duties and responsibilities of a Flight Attendant? What does a Flight Attendant do?

Job description of a Flight Attendant

A Flight Attendant is responsible for attending to the safety and comfort needs of passengers aboard a flight. They perform a range of tasks including demonstrating emergency procedures, directing passengers, and performing safety checks.

This Flight Attendant job description example includes the list of most important Flight Attendant duties and responsibilities as shown below. It can be modified to fit the specific Flight Attendant profile you're trying to fill as a recruiter or job seeker.

Flight Attendant Duties and Responsibilities

Flight Attendant job description should contain a variety of functions and roles including:

  • Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Attend the “brief” and act on it
  • Conduct safety check before flight
  • Greet customers, check their tickets and accompany them to their seats
  • Prepare and serve drinks and food to passengers
  • Present emergency equipment and give instructions
  • Monitor and secure the cabin regularly
  • Comply with all aviation rules and regulations for safety and protection
  • Assist passengers and cabin crew during emergency situations
  • Provide special help to passengers with special needs (children, disabled persons, elders etc)
  • Submit analytic reports concerning flight incidents

Flight Attendant Requirements / Skills / Qualifications

Flight Attendant job description should include these common skills and qualifications:

  • Cabin crew certification or training
  • Proven working experience as Flight Attendant or Customer Service experience
  • Professional image
  • Excellent communication and presentation skills
  • Problem solving skills and ability to handle difficult situations
  • Fluency in English, multilingual is preferred
  • MS Office knowledge
  • Customer service-oriented

As a hiring manager, recruiting an ideal Flight Attendant starts with crafting a good job description. Use this Flight Attendant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Flight Attendant may also reference it in preparation for the interview.