Host / Hostess job description

Job description of a Host / Hostess

A host or hostess greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat.

This Host / Hostess job description example includes the list of most important Host / Hostess duties and responsibilities as shown below. It can be modified to fit the specific Host / Hostess profile you're trying to fill as a recruiter or job seeker.

Host / Hostess Duties and Responsibilities

Host / Hostess job description should contain a variety of functions and roles including:

Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Provide menus and announce Waiter/Waitress’s name
Greet customers upon their departure
Coordinate with wait staff about available seating options

Host / Hostess Requirements / Skills / Qualifications

Host / Hostess job description should include these common skills and qualifications:

High school diploma; hospitality certification is a plus
Previous work experience as a Host/Hostess or Waiter/Waitress
Understanding of restaurant etiquette
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)

As a hiring manager, recruiting an ideal Host / Hostess starts with crafting a good job description. Use this Host / Hostess job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Host / Hostess may also reference it in preparation for the interview.

Host / Hostess Job Description

Job description of a Host / Hostess

Host / Hostess Duties and Responsibilities

Host / Hostess Requirements / Skills / Qualifications

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