Host / Hostess Requirements, Skills & Qualifications
The following common skills and qualifications are required of a Host / Hostess:
- High school diploma; hospitality certification is a plus
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
Note that this is not an exhaustive list of Host / Hostess skill, qualifications and experience. Job requirements for specific Host / Hostess roles may vary, depending on the industry and type of employer.