Travel Agent Job Description

What is the job description of a Travel Agent? What are the duties and responsibilities of a Travel Agent? What does a Travel Agent do?

Job description of a Travel Agent

Travel Agents meet with clients to discuss and learn about their travel requirements. They are responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities. In addition, they help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares.

This Travel Agent job description example includes the list of most important Travel Agent duties and responsibilities as shown below. It can be modified to fit the specific Travel Agent profile you're trying to fill as a recruiter or job seeker.

Travel Agent Duties and Responsibilities

Travel Agent job description should contain a variety of functions and roles including:

  • Research various destinations
  • Plan and organize travels by booking tickets and accommodation, securing rental transportation etc.
  • Inform clients and provide useful travel material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Suggest suitable travel options that best suite clients' needs
  • Attend webinars, conferences and other educational programs
  • Use promotional techniques and offer different services and offerings
  • Keep learning about latest industry trends
  • Research destination and travel prices, customs, weather conditions, reviews etc.
  • Research and study clients’ specifications and wishes
  • Suggest suitable travel options that best suite clients' needs
  • Track KPIs and prepare KPI reports

Travel Agent Requirements / Skills / Qualifications

Travel Agent job description should include these common skills and qualifications:

  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • x years of experience as a Travel Consultant or similar role
  • Passionate about travel and tourism
  • Great interpersonal and communication skills
  • Good time-management skills
  • Candidates with personal experience in travelling will have an advantage
  • Proficiency in English
  • Knowledge of additional languages is an advantage
  • Good sales skills and customer oriented approach
  • Critical thinker and problem-solving skills
  • Team player
  • Excellent knowledge about latest tourism trends
  • Good understanding on different tourism offerings and options
  • Good knowledge of travel software

As a hiring manager, recruiting an ideal Travel Agent starts with crafting a good job description. Use this Travel Agent job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Travel Agent may also reference it in preparation for the interview.