Executive Director Duties & Responsibilities

The role and function of an Executive Director includes the following duties and responsibilities:

  • Make decisions for operational activities
  • Set and measure strategic operational goals and KPIs
  • Plan, implement and manage the overall long-term business success strategy
  • Review financial information and reports
  • Manage operational budgets to promote profitability
  • Develop policies and procedures and encourage adherence
  • Manage relationships with external partners and vendors
  • Plan and monitor the day-to-day operations
  • Supervise, train and oversee staff from different departments
  • Provide constructive feedback
  • Organize customer support to enhance customer satisfaction 

Note that this is not an exhaustive list of Executive Director duties and responsibilities. Job functions for specific Executive Director roles may vary, depending on the industry and type of employer.

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