Customer Care Executive Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Customer Care Executive:

  • A high school diploma
  • A degree in a field such as business administration or communication studies is desirable.
  • X years experience as a Customer care executive
  • Proficient in Microsoft Office and have a working knowledge of client relationship management software
  • Strategic thinking
  • Must possess excellent communication skills

Note that this is not an exhaustive list of Customer Care Executive skill, qualifications and experience. Job requirements for specific Customer Care Executive roles may vary, depending on the industry and type of employer.

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