Chief Operating Officer (COO) Duties & Responsibilities

The role and function of a Chief Operating Officer (COO) includes the following duties and responsibilities:

  • Design, plan and implement business strategies, plans and procedures
  • Set comprehensive goals for business growth and success
  • Establish policies and procedures that promote company culture and vision
  • Create reports for the management
  • Take the lead in expansion activities 
  • Maintain relationships with partners and vendors
  • Oversee daily operations and the work of executives 
  • Lead employees with an example 
  • Be a motivator for other employees
  • Analyze and interpret data and metrics

Note that this is not an exhaustive list of Chief Operating Officer (COO) duties and responsibilities. Job functions for specific Chief Operating Officer (COO) roles may vary, depending on the industry and type of employer.