Cashier Duties & Responsibilities

The role and function of a Cashier includes the following duties and responsibilities:

  • Greeting customers with a good attitude
  • Operating cash registers quickly and accurately
  • Answering customer questions
  • Balancing cash registers
  • Handling returns, exchanges and complaints
  • Answering phones as needed
  • Maintaining a safe and clean work environment
  • Promoting customer loyalty plans
  • Training and developing new cashiers
  • Helping fellow cashiers solve problems
  • Helping with stocking, cleaning and other duties as needed

Note that this is not an exhaustive list of Cashier duties and responsibilities. Job functions for specific Cashier roles may vary, depending on the industry and type of employer.

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