Cabin Crew Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Cabin Crew:

  • Proven experience as cabin crew or related customer service experience
  • Fluency in English, knowledge of additional languages is a strong advantage
  • Basic skills in MS Office
  • Customer-oriented approach
  • Clean, professional appearance and healthy constitution
  • Exceptional communication and presentation skills
  • Cool tempered and patient with aptitude in resolving issues
  • Cabin crew certification or training

Note that this is not an exhaustive list of Cabin Crew skill, qualifications and experience. Job requirements for specific Cabin Crew roles may vary, depending on the industry and type of employer.