Wait Staff Job Description

What is the job description of a Wait Staff? What are the duties and responsibilities of a Wait Staff? What does a Wait Staff do?

Job description of a Wait Staff

Wait Staff, also known as Waiters, Waitresses or Servers, work in establishments that serve food. They are responsible for taking orders, delivering food and drinks, and processing payments.

This Wait Staff job description example includes the list of most important Wait Staff duties and responsibilities as shown below. It can be modified to fit the specific Wait Staff profile you're trying to fill as a recruiter or job seeker.

Wait Staff Duties and Responsibilities

Wait Staff job description should contain a variety of functions and roles including:

  • Greeting customers and showing them to their table.
  • Preparing tables, ensuring they are clean and fully set.
  • Maintaining knowledge of the complete menu, daily specials, and available items.
  • Presenting customers with the menu, informing them of daily specials, and taking orders.
  • Delivering checks and taking payments.
  • Handling customer complaints.
  • Strictly adhering to food, sanitary, and safety standards.
  • Checking the quality of dishes before serving them.
  • Delivering food and beverages in a timely manner.
  • Attending tables and ensuring customer satisfaction.

Wait Staff Requirements / Skills / Qualifications

Wait Staff job description should include these common skills and qualifications:

  • Experience as Wait Staff, Server or in a similar role preferred.
  • Experience operating a cash register and using ordering systems.
  • Excellent customer service skills.
  • Good physical condition.
  • Good team player.
  • Strong interpersonal and listening skills.
  • Ability to maintain a positive attitude.

As a hiring manager, recruiting an ideal Wait Staff starts with crafting a good job description. Use this Wait Staff job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Wait Staff may also reference it in preparation for the interview.