Travel Consultant Duties & Responsibilities
The role and function of a Travel Consultant includes the following duties and responsibilities:
- Responding to inquiries about our company's services and offerings.
- Determining each client's requirements, including destinations, length of stay, and transit time.
- Ensuring that clients pay the deposit before you commence with bookings.
- Informing clients about the cancellation policy, including salient dates and all penalties.
- Ascertaining and adhering to the available budget.
- Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
- Securing accommodation that is best suited to the budget and location of choice.
- Planning excursions based on each client's needs and interests.
- Accounting for mobility and medical needs during each phase of the trip planning process.
Note that this is not an exhaustive list of Travel Consultant duties and responsibilities. Job functions for specific Travel Consultant roles may vary, depending on the industry and type of employer.