Subject Matter Expert Duties & Responsibilities

The role and function of a Subject Matter Expert includes the following duties and responsibilities:

  • Applying subject expertise in evaluating business operations and processes.
  • Identifying areas where technical solutions would improve business performance.
  • Consulting across business operations, providing mentorship, and contributing specialized knowledge.
  • Recommending technical solutions and determining software development requirements.
  • Verifying technical reference information, including user guides, training manuals, and system requirements.
  • Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users.
  • Documenting processes and disseminating information to all relevant stakeholders.
  • Providing subject expertise and guidance to IT developers during the software development life cycle.
  • Overseeing the development, testing, and implementation of technical solutions.
  • Determining whether technical solutions meet defined requirements.

Note that this is not an exhaustive list of Subject Matter Expert duties and responsibilities. Job functions for specific Subject Matter Expert roles may vary, depending on the industry and type of employer.

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