Shipping Coordinator Duties & Responsibilities

The role and function of a Shipping Coordinator includes the following duties and responsibilities:

  • Communicate with clients and shippers and resolve any complaints.
  • Prepare sales reports for senior management.
  • Keep a meticulous record of shipment information.
  • Prepare shipping quotes for customers.
  • Negotiate shipping fees with couriers.

Note that this is not an exhaustive list of Shipping Coordinator duties and responsibilities. Job functions for specific Shipping Coordinator roles may vary, depending on the industry and type of employer.