Shipping Coordinator Interview Questions & Answers


Shipping Coordinators, also known as Warehouse Managers, prepare invoices for customers based on their shipping needs and communicate with courier companies to provide the most efficient shipping route.

Whether you're a job seeker preparing to be interviewed for the role of Shipping Coordinator or an employer preparing to interview candidates for Shipping Coordinator position, these Shipping Coordinator interview questions will help you prepare yourself for the job interview session.

Shipping Coordinator Interview Questions

Below are a list of some skill-based Shipping Coordinator interview questions.

  1. How would you handle a situation where a supplier refuses to make a refund for a damaged shipment?
  2. What is your process for handling a high volume of shipments?
  3. If a shipment is delayed, how would you handle the situation?
  4. What would you do if you noticed a mistake in a shipping label?
  5. When is it appropriate to reach out to a vendor for a quote?
  6. How would you motivate our staff?
  7. Do you have experience using any warehouse management software?
  8. What's your proficiency level with Microsoft Word and Excel?
  9. Could you give examples from past experience where you took disciplinary action against staff members in a prudent manner?
  10. How did you maintain the safety and security of staff in previous positions?
  11. What measures would you take to prevent stock losses in our warehouse?
  12. Are you an effective leader, and why would you say so?
  13. Are you familiar with the Transportation Management System (TMS) software used by our company?
  14. What are some of the most important qualities for a successful shipping coordinator?
  15. We want to improve our sustainability efforts. What is your opinion on using reusable shipping materials?
  16. Describe your experience with using shipping software.
  17. Do you have experience working with UPS or FedEx? What other shipping methods are you familiar with?
  18. How often should shipments be inspected?
  19. There is a high likelihood that a shipment will be delayed due to a natural disaster in the area where it is being delivered. How do you handle the situation?
  20. What would you do if you caught an co-worker stealing in the warehouse?
  21. What makes you stand out from other candidates for this Shipping Coordinator position?

Shipping Coordinator Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Shipping Coordinator interviews. Click on each question to see how to answer them.

  1. What is Your Salary Expectation?
  2. Tell Me About Yourself
  3. Are You a Leader or a Follower?
  4. Why Do You Want To Leave Your Current Job?
  5. What Is Your Greatest Accomplishment?
  6. What is Your Greatest Strength?
  7. What is Your Greatest Weakness?
  8. Why Should We Hire You?
  9. Do You Have Any Questions for Us?
  10. Why Do You Want This Job?