Mystery Shopper Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Mystery Shopper:

  • High school diploma or equivalent.
  • Excellent verbal and written communication.
  • Attentive to detail.
  • Ability to conduct duties discreetly and impartially.
  • Outstanding memorization abilities.
  • Organized, flexible disposition.

Note that this is not an exhaustive list of Mystery Shopper skill, qualifications and experience. Job requirements for specific Mystery Shopper roles may vary, depending on the industry and type of employer.